Ramada Mount Royal

Mount Royal Ramada Jarvis, 53 Princes Street, Central Edinburgh, EH2 2DG

<< Page précédente

Hotel Direct invite tous ses clients à noter et à donner leur avis sur l'hôtel dans lequel ils ont séjourné.

Pour garantir que l'évaluation est constamment à jour et permettre aux hôtels d'améliorer leurs prestations, la note moyenne des clients que nous présentons correspond aux 100 évaluations les plus récentes.

Note moyenne des clients :

Bon

87% (64 avis)

Avis de clients:

Bon

18/5/2010

"Value for money"

A great hotel for family esp. with young children. Staff very professional and helpful.

Avis de clients:

Bon

18/5/2010

"TV in Room"

I thought it a bit ridiculous that they were looking for you to pay £19.95 for a basic TV reception in your room. I understand internet services should be an additional cost but basic TV reception should be included in the price of your room. Other than that, hotel was fine.

Avis de clients:

Excellent

26/4/2010

"Excellent location for e"

Avis de clients:

Bon

11/4/2010

"Good for short stay"

Facilities in general were very good. Room outlook dismal, but satisfactory for short stop-over.No fault of the hotel, but sleep was disturbed both nights by late night revellers and door banging.

Avis de clients:

Excellent

5/4/2010

"would recommend"

excellant hotel was really impressed with the staff especially lady on the desk. food was really enjoyable and plenty of it.. would definitely stay there again.

Avis de clients:

Bon

8/3/2010

"Good but........"

With the hotels central position, which was good,means there is a lot of outside noise. This is not just traffic but people returning along princes street from nightclubs at 2.30.a.m. quite noisily.The hotel itself was excellent and the staff very courteous and helpful and the food was very good value.

Avis de clients:

Excellent

8/3/2010

"Excellent Location Not To Be Missed"

On our recent weekend stay we thought that the hotel was in a prime location, staff very helpfull and friendly, food was of a high standard and would not hesitate to stay at the Mount Royal again and would recommend to friends.

Avis de clients:

Excellent

17/2/2010

"exceptional breakfast"

Avis de clients:

Bon

9/2/2010

"Good centralised hotel great base for sight seeing"

Breakfast was v good great start to the day. The waitress with the bounce in her step truly made a lovely breakfast experience always checking that everything was suitable. Very helpful and friendly staff. Would certainately come back

Avis de clients:

Excellent

9/2/2010

"Would have liked a better view instead of the fire escapes otherwise the room was lovely."

Avis de clients:

Excellent

11/1/2010

"Very friendly and helpful staff. "

Lovely hotel and room. Welcoming.

Avis de clients:

Excellent

17/12/2009

"Comfortable, great location, excellent service"

Avis de clients:

Quelques problèmes

14/12/2009

"althoughwe only got one double room- very disappointing. had to make do with two singles"

hotel was idealy situated - the booking mess up (only one double room was available) Not ideal for a married couple have to make do with two single rooms

Avis de clients:

Moyen

13/12/2009

"I excpected better from staff and room standards for Capital, and famous princes street!!!"

Hotel was comfortable , staff ok, when settled in to room, went down to bar for a drink, the moment we sat down a girl came round some tables and plonked a reserved sign on the table. How rude didnt explain why or ask us to move seats. Not my fault that they had organised a xmas party that night and needed tables to set up , we had just paid for rather expensive drinks and were left with no where to sit. This was a birthday treat for me from my husband, and i was very disappointed at the lack of manners from some of the staff.Although on a high old lady at breakfast was a delight, so lovely and helpfull. they dont make them like that anymore.Room very stuffy and hot, even though we did not have the heating on.

Avis de clients:

Bon

1/12/2009

"REALLY GOOD CENTRAL HOTEL, PERFECT FOR A LONG WKEND BREAK"

REALLY ENJOYED OUR STAY AT THE MOUNT ROYAL HOTEL, WILL DEFINATELY STAY AT HOTEL NEXT TIME WE`RE IN EDINBURGH. REALLY EXCELLENT BREAKFAST.

Avis de clients:

Bon

24/11/2009

"Great Location"

This hotel is in a great central location to shops bars and restaurants. Hotel rooms are quite small but clean. Large dinning area with views of the castle. Breakfast buffet was nice and stays open until 12noon. Friendly hotel which I deffinatley return to.

Avis de clients:

Excellent

9/11/2009

"Central location overlooking the castle"

Avis de clients:

Excellent

8/11/2009

"You need to have black pudding with breakfast"

Superb central location. Staff very helpful and polite. Nice views from room and lounge.

Avis de clients:

Excellent

1/6/2009

"Discrete from the outide, but a fabulous location and stunning panoramic views of the historic "skyl"

A perfect choice for our trip -on the weekend of the Edinburgh Marathon.Also the service, reception , bar and restaurent were without fault. Very fair pricing too.Thoroughly recommended!

Avis de clients:

Quelques problèmes

25/5/2009

"Confusion at check in spoilt otherwise good hotel"

Having booked two twin rooms for one night reception at check in only acknowledged a booking for one twin room. Sharing the booking reference information and print out resulted in acceptance of the error and in the absence of a second twin room, two singles were offered at no extra cost. On further discusion, it appears that there may have been a transposition of two twin rooms for one night to one twin room for two nights. overall this was a little disconcerting and could have been a significant problem if other rooms were not available.

Avis de clients:

Bon

24/5/2009

"Good service, value for money"

Avis de clients:

Quelques problèmes

11/5/2009

"A lot of money to pay for a nice view"

Two non-smoking rooms booked. One was on a whole floor of smoking rooms & smelt strongly of smoke. Small and v cramped. Other was non-smoking, large and pleasant but bed was v uncomfortable. Visible bruises next morning from springs. Staff were obliging & room was switched but new room was small and cramped. Decor dated & generally grubby. Breakfast poor - cooked breakfast not ready for start of service; menus giving details of hot food to order placed on tables as we finished breakfast; undercooked tomatoes, rubbery scrambled eggs, cold toast only cooked on 1 side. We`ll be going elsewhere next year (annual trip for rugby) & wont be recommending on the rugby forums.

Avis de clients:

Bon

5/5/2009

"Excellent Location"

We stayed for two nights and found the hotel to be very comfortable and in an excellent location for getting around Edinburgh. The staff were extremely hepful and pleasant. Breakfast was very nice with plenty of choice to suit all. There was only one lift working which meant we sometimes had to wait for it to arrive.

Avis de clients:

Bon

20/4/2009

"Prime Location Staff were Brilliant , did not try the food but the breakfast was tremendous."

Avis de clients:

Moyen

17/4/2009

"good staff, great breakfast,dreadful tiny room....one off the worst I have ever had!!!!!"

bar closed to early.... dont think I would come back which is a shame as it was in a great location , but the room really was one off the worst ...small and gloomy with a shower that steamed up like a turkish bath...all the staff were very very good though.thankyou

Avis de clients:

Excellent

16/4/2009

"will stay again and would strongly reccommend. "

we enjoyed every aspect of our stay. the food was very nice. everything was there for us to choose from for the breakfast. the staff were particulary pleasant and helpful.

Avis de clients:

Excellent

15/3/2009

"1st Class Hotel"

Hotel was 1st class, room spacious with excellent views of the castle, staff were very helpful and breakfast was amazing with plenty of choices, will definately be returning and would highly recommend it.

Avis de clients:

Bon

7/3/2009

"Location is excellent."

I found the stay to be very relaxing. the accomodation was very good and the breakfast facilities were great. The only negative was the inconvenient parking, wouldn`t hesitate to return. What deals are you doing for over New Year?

Avis de clients:

Bon

15/9/2008

"A Scotish breakfast was advertised but where was the haggis on the buffet. The Old Waverley does it."

Good apart from that.

Avis de clients:

Quelques problèmes

28/6/2008

"People speaking could be heard in room next door late at night. Paper thin walls!! Narrow room."

Disturbed by noise outside hotel at 05.00 hours by people delivering or picking up or emptying bins, talking loudly (heard from the third level). For £126 I was disturbed by people talking in the next room. Nice view from window and excellent breakfast!

Avis de clients:

Quelques problèmes

5/5/2008

"WOULDN`T LET ME HAVE A COPY OF THE INVOICE AND I NEED IT TO CLAIM MY EXPENSES BACK "

HOTEL ROOMS VERY DARK. 2 TOOK ATTEMPTS ON CHECK IN TO GET A ROOM KEY THAT WORKED. DIDN`T GET MORNING ALARM CALL.

Avis de clients:

Bon

20/4/2008

"Hotel is very central and overall of a good standard. "

The hotel was good but it was covered in scaffolding during our stay so any views were severely limited. Staff very helpful.

Avis de clients:

Excellent

8/4/2008

"Mount Royal"

The hotel, staff, location,breakfast and view of The Castle were are superb, the staff especially. The breakfastroom staff were the best I,ve ever met. Top notch in every way

Avis de clients:

Bon

3/4/2008

"All the staff were welcoming, friendly, helpful and professional."

I was quickly moved out of the first room as it was smoking and I had wanted a non smoking one. I was fortunate to be moved into a double room, although I`d booked a single. ( A smell of smoke seemed to get into the bathroom.) I loved the view across to the castle and was surprised that there was not more noise from Princes Street on Friday and Saturday nights.

Avis de clients:

Excellent

2/3/2008

"very pleasant hotel"

Had a lovely stay in this hotel room was pleasant and roomy, food in hotel was very nice aswell would visit this hotel again.

Avis de clients:

Bon

2/12/2007

"A good stay overall"

Hotel was smart and clean. The breakfast and service in the restaurant was excellent. The view and location in Edinburgh was perfect for sight-seeing and arriving by train. Only disappointment was the room we stayed in. The bathroom smelt absolutely horrendous all weekend and was probably due to the poor drainage of the shower system. There was no hot water at the bathroom sink either. Not major problems but have definately been in better bathrooms that have costed a lot less.

Avis de clients:

Excellent

29/11/2007

"Most enjoyable, friendly and helpful staff, this, my third, most reasonable rates"

Should you have any forthcoming deals, notification would be most appreciated

Avis de clients:

Bon

11/11/2007

"all staff helpful particularly breakfast staff - "

There were a few minor problems on the Friday regarding booking in - system was down but staff offered apologies. It would have been handy if there had been a fridge in the room. It was worth upgrading to Castle View room. Would use the hotel again.

Avis de clients:

Bon

5/11/2007

"Great Location, Great Breakfast, Friendly staff but poor rooms"

The hotel was in a great location, on Princes Street with views to Edinburgh Castle. The rooms were stuffy and well, a bit smelly (no air con).

Conseils

0805 110780
Lun-Jeu: 9am-11pm
Ven: 9am-9pm
Sam: 10am-6.30pm
Dim: 11am- 10pm

Notre système de notation

Les notes et les avis correspondent à l'opinion des clients et ne reflètent pas nécessairement l'avis d'Hotel Direct.

Excellent

Excellent

Bon

Bon

Moyen

Moyen

Quelques problèmes

Quelques problèmes

Mauvais

Mauvais