Good location in Montmartre for metro stations. Quite near a main road which is noisy until late at night but there`s a handy supermarket opposite front door for supplies. Clean and comfortable but heater/ac unit didn`t work and windows failed to shut properly. Staff helpful and friendly.

Room unavailable for first night due to plumbing problems. Sent to Hotel Chateaudun which was AWFUL - dirty and cramped. 2nd night was fine but our room was not cleaned on the third day and we had to ask for clean towels. One the good side - the conceriege was really good and helpful and we were given breakfast for the three days free of charge.

Réponse de l'hôtel à partir de Manager

19/2/2010

Many thanks for sharing your experience. We always keep in mind one single word : satisfaction. Your satisfaction first by providing you a service of quality, and later ... Ours by reading your nice comments !Best regards Jérôme Richard

Everyone did their utmost to make my stay pleasant.The room was quiet and the bathroom was very clean.Breakfast was much more than I had expected from"continental breakfast"Thankyou for helping me to manage the Metro I was able to do all I planned.I will certainly stay ther again and reccomend to friends

The hotel has a good location. Although many of the sites are not on your doorstep, they are within a stroll of the hotel which allows you to really get to see Paris. The rooms are comfortable and the staff are helpful and friendly.

The breakfast chef was particularly helpful and entertained our children by being funny. The receptionist made us feel very welcome and was helpful in providing information. One bedside lamp obviously has not worked for sometime, but the hotel staff probably don`t know it is out of order. Otherwise everything was very clean and I would have given excellent for the feedback.

The lobby to the hotel gives a good first impression of what to expect at the Touraine. The hotel is full of tight dark corridoors and the decor is tired and in need of MAJOR renovation. When we first arrived we were allocated two rooms on the first floor which were the WORST hotel rooms I have set eyes on in many a year. Decor was poor, there was no natural light, the bedding was tired and dirty and the rooms smelt stale and damp. We asked what the cancellation policy was and were told that we needed to have cancelled by midday (we arrived around 3.30 pm). We left the desk manager in no doubt regarding our thoughts on rooms we had been offered and were swiftly offered rooms on floors 5 and 6 which were a HUGE improvement - light, airyt and comfortable - though the decor still looked tired. Breakfast is buffet and nice and staff are friendly

We werer fortunate to be staying at the Touraine during the T5 debacle. The staff could not have been more helpful. They assisted us with cosular phone numbers, websites, obtaining cabs and much more. Breakfast (in the cellar) was very good too. It is right in Opera and theatre land with a wide selection of local bars and restraunts. There is a very cheap bike-hire point on the doorstep-literally, but there is an awful lot within walking distance.

Would have appreciated tea and coffee in the rooms. Reception staff very helpful. We would stay with you again

I and my wife stayed 4 nites at this hotel. The service and experience was not quite we had expected. The hotel is supposed to be 3-star with 3-star prices, but the bath-tub was not cleaned during our stay, the soap, shower gel, cotton-bud were not replaced with new ones until the 4th day when we requested for it ! One one of the day, we found one of the bath tower was wet and we had to chang it. The staff s at the reception could have been more helpful. But the good thing is that the breakfast was quite good and location convenient ! We would look for another hotel the next time.

Bedroom was very small and decor very tired. No bath in our room only a shower. On the plus side it was very central and had air conditioning. Breakfast room was lovely.

Rooms a little dark, if you are overlooking the interior well, and not on the street side.

No more than functional.

Excellent location with lots of good restaurants and bars.