The cleanliness, decor, etc of the room was very good. Only criticism is there were 3 of us staying in one room but only had 2 of everything left, e.g. towels, glasses, complementary water. Not a big problem as we asked for extra towels. Staff in reception were very courteous.

15 min walk from tube station. Good facilities. Not enough time to use the spa or gym for our weekend. Staff very helpful.

This is a lovely hotel! Staff were helpful, rooms very clean / modern and quiet so really restful and relaxing coming back in the evenings after a full day in London. Only downside was the fact you had to pay to use the pool and also was quite a distance from tube stations (Russell square or kings cross) but other that that would absolutely recommend.

Hotel is beautiful and staff very attentive and friendly. However a good 15 minute walk from kings cross into a fairly hostile area of bars and unsafe feeling neighbourhood. Not somewhere to be in the dark with children in toe. Also, to have the one toilet on the lower basement floor was ridiculous when the bar and restaurant are on the floor above! Appalling design and extremely inconvenient withkids....

Very clean and comfortable stay thank you.

Loved the pool at £3.50 adult and £1.50 child extra. The only disappointment was there were four of us and only 3 mugs and one gown! Beds really comfortable, we all left feeling like we had had a little holiday thank you

Excellent rec3ption service, great comfortable clean and tidy room, friendly bar and super buffet breakfast. Can`t fault

Nice hotel but 10 to15 minute walk to nearest tube station.

Good clean and comfortable hotel with polite and friendly staff. Would stay there again.

Stayed here for a long weekend and cannot fault the friendly staff who have been so helpful, from the minute we arrived which was 4hrs before check in we was given the keys to our room..The room was spotless and ideal for a family of four..The only fault I can find is that the shower has no door and the water runs into the bathroom area, (not sure if it`s supposed to do that ) but it`s annoying if you want to use the toilet as the floor is wet through a hour later. We booked in for bed and breakfast. The breakfast was excellent there`s so much to choose from. The restaurant staff are fantastic ..very helpful. I am on my last day here and I would recommend this hotel . It`s been a brilliant stay and would come here again .

Room was set for three, we were a family of 4. Towels and mugs rectified same day. Next day, fresh towels, even though we hung them up, but only enough for 3 again lol Extraction in the bathroom didn`t work so lots of condensation after each shower. This was reported to the hotel. Breakfasts great, room nice and clean.

Good location, clean rooms, friendly staff

Hotel excellent could not fault a thing Cannot expect anything more just fab, will be coming back soon

I can recommend your hotel to any one

Found it strange that only 1x bathrobe, 1x fresh orange 1x kitkat, also long wait to check in not enough reception staff, also requested a room on same floor as my sister due to it being her birthday and her being on her own and was told 2 months ago by the hotel staff there would not be a problem and when we arrived we were on different floors and told they could not oblige

just what we needed, lovely hotel, very clean, good location, catered for family`s dietary needs

Hotel was within easy walking distance from King`s Cross Station. Lovely modern hotel and very pleasing room. Very helpful staff who stored our cases when we arrived early, and on our final day until it was time for us to go back to the station.

Hotel was everything we expected and more. Friendly staff, clean, and nothing too much trouble.

Beautiful hotel, helpful staff. Food is lovely, breakfast fantastic n well organised. Will be back someday.128077;

As soon as you enter there is a smiling face behind a number check in desks so in room in 5 minutes all as expected. Staid for 7 nights no faults during stay Restaurant food good quality and staff always there for your needs will visit again

Damm good

Tourist hotel. Mechanical service. Three star masquerading as four

We requested wheelchair accessible room,we booked for 3 people , so when we went to get room there was only a double bed in accessible room so we had to take standard room , we made do I just had to get out of wheelchair to get into the room. Also the hotel bar had no accessible toilet which was absolutely disgraceful , I had to go down a lift to the lobby , then another lift to basement , then there still was no accessible toilet , so the ladies toilets had an accessible toilet inside but was impossible to get into it in a wheelchair without having some kind of assistance because there are 2 narrow doors leading into the ladies which the wheelchair did not fit properly and impossible for someone in a wheelchair to open themselves , so I was very very disappointed at this , for such a big hotel it was definitely not wheelchair friendly .

First impression the hotel and staff were very nice, I booked an executive double which was quite small Facilities are good and modern the mattress was insanely hard . Bathroom was ok, in all the hotel was too far out from theatre land to walk there and back which is a shame. It took 30mins .

Very disappointed with the hotel, much like a holiday in!! Extra £30 for breakfast and £7 the use the pool and spa. Over all disappointed with the whole week end.

Everything in the hotel is spotless. Rooms are big and very comfortable, brilliant beds. Staff are really helpful and polite, professional and chatty. this is the 2nd time I have stayed and will be using it again. Some people complain about the area, but if you were closer to Kings Cross you would be paying double the price. I only sleep in the room not gaze out of the window (and tbf it`s not that bad a view anyway) As a woman on my own, I would not feel intimidated or frightened to walk out on my own at any time of day or night. Plenty of lighting everywhere and still a fairly busy area.

Lovely room very clean, friendly staff, great pub opposite, only minus its a good 15 min walk to tube.

Lovely hotel staff very friendly..a short 10mins walk from kings cross station

Staff were very helpful and friendly

This hotel is lovely. We stayed here on the 3rd & 8th of June. The staff are friendly & helpful, the food Is really nice. Ionly have one dissapointing thing to say & that is that on our first visit I realised about 3hrs after checking out that idleft my iPhone charger & lead that had my name on it, (plugged in) in our room. I called them soon as I realised but they said it hadn`t been found. I asked again when we retuned on the 8th But it still hadn`t been handed in. I`m really disappointed As it`s such a lovely hotel, this just puts a bit of a downer on it.

Decent hotel, clean and modern. They didn`t set our room up for three and had to be reminded but got there in the end!