Could not fault the customer service at the Hotel would happily go again and recommend.

I would have given excellent if it wasn`t for no sleep due to heating system creaking all night and mattress on bed soo old it was hell to sleep on The staff food service and overall exceptional just let down by old machinery and beds

Great hotel, position for covent garden excellent, short walk to the tube at Holborn. Room was lovely only a standard room but spacious and well appointed, Only issue was Friday night after a xmas function downstairs noisy people returning to their rooms, talking loud and banging doors waking everybody up at 4am. But it is Xmas, earplugs next time i think .

Easy to find, just yards away from tube station. Offered the choice of a room with a street view or a quiet room at the back. Chose the former and it wasn`t noisy at all. Room very comfortable and the breakfast was first class. Reception offered to store luggage upon check out which is great if you are staying on for sightseeing. I was travelling on via eorostar but it was great to be asked. I will definitely choose this hotel for my next stay.

Nice clean room . Very friendly and helpful staff . Excellent evening meal and good breakfast. Just a bit miffed there was no complimentary bottle of water in the room but a very enjoyable stay

Excellent location and excellent staff and hotel . Great two day stay

The Kingsway Hall Hotel is a very special place,beautiful hotel and the staff there are most obliging and very knowledgable about the Covent Garden area,It Is`nt the first time I have stayed there and it certainly won`t be the last.

The hotel was very good on first impression, however the beds were very uncomfortable. The staff were excellent.

Overall the Hotel was clean and staff very Curtius but our room was cold and very noisy from the night club that is next door.

My friend and I stayed here for one night and cannot fault it. The staff were polite, professional and nothing was too much trouble. We asked on arrival that our designated room be changed as we do not use the lift and my friend has a lung condition which makes it impossible for her to climb too many flights of stairs. This was done swiftly and we were given a room on the first floor. Our room was clean and perfectly suited our needs. I asked if we could have a hand held hairdryer as the one in the bathroom was not overly powerful. This was brought up to the room swiftly. The breakfast choice was good and we both enjoyed it. I am probably one of the fussiest people you will ever meet ! But, I was very impressed and will definitely stay here again. In fact it will be my first choice as the location is great. Well done to the great team at Kingsway Hall Hotel and Thank you for making our stay so enjoyable.

Excellent location for both the theatre and Covent Garden.

The staff at the hotel could not do enough to make our weekend stay more enjoyable. They were all very friendly and always smiling and willing to help. The breakfast had a great choice and was well cooked. We would definitely recommend this hotel for the staff and good location and would stay here again if we came to London again.

It would have been nice to have breakfast included in the price as the theatre tickets were a lot cheaper if we had bought them from the box office so the hotel worked out exspensive.

Hotel lovely staff very attentive Only issue shower curtain over bath. Should be screen. Bottom of bath badly marked. Looked dirty.

The hotel is in a great location minutes walk from Covent Garden and theatre land. The rooms are a mix of traditional and modern which are a good size, clean and very comfortable beds. Would recommend.

Could not fault a thing...amazing....comfi beds...great service

Well done Hotel Direct, a pleasure to do business with you,

What a find! This was a great location, cannot fault them. Staff could not do enough for us. Highly recommended.

Really happy with everything. the location was brilliant, the room and breakfast all correct. We had a personal medical issue during our stay and the staff were very attentive and helpful both at the time and afterwards. Would absolutely recommend.

Top staff. Great locality. Superb.would most dddgmatdjw recommend.

Lovely hotel very comfortable will return

Firstly the room was cold, it was a November night. Second there was a constant creaking noise from the corner of the room towards the ceiling. Thirdly we ate in restaurant and they expected a 15% service charge on our food and drink. Although we always leave a tip at OUR discretion not what the hotel expect, had we not checked we would have left a tip on top of the 15% charge `cheeky `. If it`s good service they deserve more! As for paying to order the drinks carry it to your table yourself and be charged 15% for doing so is absolutely ludicrous. To top all this was the bottle collection during the hours if 6 and 7 not having slept because of creaking was not acceptable. Needless to say it`s possibly our last stay at this Holel.

Very good accommodation. Excellent location for the theatres. Very comfortable and clean

Really enjoyed our stay, and the show Dreamgirls was fantastic.

Lots of late night noise, beds too short, make sure breakfast is included else it`s expensive

Lovely comfortable room and a lovely breakfast

Lovely hotel in a great location. Room very comfortable.

Staff excellent, hotel clean, would definitely stay here again.

Really comfortable with most helpful staff

Couldn`t fault anything

Perfect, highly recommend 128077;

This hotel was just perfect in every way. Where it was for the theatre and Covent Garden and the breakfast superb! Will certainly being staying again for our next London Weekend Show break.