Some staff (reception) were great, others (breakfast) were a bit pushy and some were a bit elusive (no one behind the bar Friday afternoon when people were hot and thirsty). The goats cheese salad was not edible.

Arrived two hours early but we were allowed to check in, rooms are small but comfortable, buffet breakfast had lots of choice and although the hotel was busy, there was always a table to be found in the restaurant

1. The room we were allocated was the smallest I have ever encountered. 2. Noisy guest`s in corridors at 1.30am, shouting/talking loudly, laughing and swearing. 3. Extractor fan (I think) from Kitchen/Restaurant producing a constant drone all night long, disturbing even with window closed. 4. Whilst trying to relax and watch a bit of TV a Hotel employee with a pass key almost entered the room, lucky for them they didn`t as I was in my birthday suit, and that`s not a pretty sight.

hotel was lovey with excellent breakfast my conplaint is they need curtains at windows to light in room and a lot of young people running around early hrs of morning banging doors and shouting maybe could do with a security person walking around

This hotel is ideally situated for most of the west end theatres

My usual port of call when in London. Comfortable, conveniently situated and efficiently run.

Bathroom is a bit shabby and could do with updating.

Nice hotel rooms a little small ,breakfast very good

Room was ok, but could do with updating. The bathroom was clean (although the shower tray could be replaced). The shower itself was awful. Blasting water and (the hotter it got, the harder the blast of water) - not a relaxing morning shower.

My daughter and I stayed here for our birthdays . We were given a very warm welcome by a lovely smiling receptionist . When we entered the room there was a Happy Birthday banner and a card which was lovely. The room was really comfortable and immaculately clean .we opted to add in breakfast to our stay which was continental and a choice of cooked , this was a perfect start to our day. We would definitely stay here again .

The hotel was in an ideal location. The staff are very friendly and helpful and the room was clean. The actual building the carpets in the corridors and walls do look old and tired. Breakfast was nice. Happy with our stay as I knew what to expect reading reviews before we arrived.

Hotel was centrally situated, The rooms were clean and tidy with all that you needed. The staff were very helpful. The breakfast was fab - hot and fresh.

Staff were friendly and very helpful

In the heart of london, clean room, all fittings worked. good breakfast. excellent value for money.

Our rooms was too warm and because of street noise we had to close the window at night The only way to keep cool was to use the fan. The room was a little tatty. Kept being thrown out of standard wifi and having to log back in.

Friendly and helpful staff. Excellent breakfast. Rooms a little small but clean and comfortable.

Very good Hotel and breakfast but no hair dryer in room.

Hotel is in an excellent situation for ease of travel around central London. Facilities excellent .Staff are courteous friendly and helpful. Dining facilities in Chilli and Sage were excellent with a good choice of reasonably priced evening meals. Breakfast provided a varied choice and was managed in a competent manner reducing the queue efficiently Room small but ideal as a base

In dire need of redecoration , coat of paint & some new carpets . Ate in Hudson`s , pre theatre menu. Tariff in bedroom stated£9.99 fir 2 courses plus a glass of wine = £12.99 . Menu in restaurant was &12.99 no drink ? . Food ok but we had a vegetable curry which consisted mainly of potato & courgette not much more But good location and unfortunately at this time there are roadworks which means drilling at 0800hrs

Room was very small and compact but idea for an overnight stay. Tea and Coffee making facilities need changing as tea and coffee station is one end of the room and the plug socket for the kettle is the other so not a very well planned room set up.

Close to the theatres and walking distance of most areas. Breakfast is a really good choice of continental, cold & hot buffet and a full English. Rooms are clean and tidy. Staff very welcoming and approachable

The hotel was clean, staff friendly and helpful, breakfast was wonderful and the hotel was situated in a central area, it was a good base for our visit

Great location, helpful staff and good breakfast, all make this a really nice place to stay in London.

Perfect hotel for theatre/ trip to London. Great value and location

Excellent location for shopping,attractions. Rooms small basic.can be quite noisy. Comfy bed. Good choice breakfast but disappointing due to the fact the cooked breakfast was only warm on both mornings we stayed. Ok for a short stay of 2 days/nights

Great location. Clean and friendly staff but terrible beds that badly need replacing.

Rooms were small but very clean. Staff were helpful and nothing was a problem

Very helpful and friendly staff nothing to much if you need anything. Will be staying next time I`m in London.hotel in good location for shopping or theatres

First impressions were not good with roadworks outside the hotel, and it got worse. First room we were offered had a horrible sweaty smell, and was extremely small,and not like the room shown on the website. Complained & was given another room. This was only marginally better, but very tired and dirty. Thick dust on top of furniture, sink very slow to drain, TV small. Seating area in front of breakfast room in need of replacement - stained & ripped. USB sockets in this area did not charge phones, & need replacement. Breakfast buffet chaotic, although food OK. I will be staying at Premier Inns from now on, as they are far superior.

A great location . Good breakfast. Would stay again

Clean room good choice at breakfast handy restaurant for evening meal

Very convenient location near to the Motown Musical, the food at the Hudson pre-theatre meal was absolutely delicious and great value for money. We had mussels and chips and burger and chips with the mayonnaise and ketchup an added bonus followed by eton mess which was one of the best I have ever had. All of the staff were welcoming and friendly and helpful as well with our baggage. We even got a phone call once we had settled into our room to make sure we were happy. The buffet breakfast was good value, although the hot foods were possibly slightly overcooked however, we did come down late. Regardless and that aside would definitely come again!

The lamp on the table was very hot. It had burnt the wooden panel behind. Needs sorting out.

St. Giles hotel is a very clean and friendly hotel. Very central which is so easy to get to different places and a 3 min walk to the underground. I might add the breakfast was also very good.