Prompt and courteous attention at check in,check out,and in the restaurant for dinner and breakfast.very clean and good sized room,and competitively priced!!

The hotel served it`s purpose for us being near Heathrow and the underground. The accommodation was to a high standard and comfortable. The breakfast meal was excellent but a bar meal on the first evening was disappointing.

Overall the hotel and facilities are lovely but we were woken up/disturbed many times during the night! Either by guests or hotel staff. I had to call reception at 7am to ask them to ask guests to stop running around slamming doors! We were then woken up by room service even though we had a do not disturb sign on our door! Ended up having to check out later and pay extra, not impressed!

Very pleasant overnight stay. Clean room/bathroom. Would recommend to other guests

Really nice hotel at a great price ten minutes walk away from tube station, Only 20 mins from hotel to center of London on train, Lovely clean well maintained rooms with nice amenities. Reception staff friendly and helpful - Great weekend!

We stayed at the hotel as we were taking the kids to London for the first time. They also love planes, so staying near Heathrow was a bonus. The hotel though, is perfectly situated for the airport and for us to travel into London, it is 200m from Hatton Cross Tube so was in a superb location. The rooms were spacious and well equipped for 2 adults and 2 teenage children. The beds were comfortable. Parking was more than suitable for our requirement. As with anything, it is the staff that make the difference and our check in and check out staff were efficient and really helpful with a number of questions I had. All other staff were polite and courteous too. Would use again, without hesitation.

I really enjoyed my stay at jury inn. They were very welcoming and friendly. I would highly reccomend them ! My two kids enjoyed the stay too! Age 10 and 9. Would deffinently be coming back!! A *****

Given a decent size room with 2 double beds ..room clean especially bathroom...we were staying there to get the tube to spend the day in London leaving our car in the hotel car park..worked well. Would use it again.

Very poor provision of complementary goods. No hot chocolate for daughter, no biscuits, only 4 milks. Was expecting body lotion, as they advertise good complementary goods in write up. Breakfast was awful - no croissants, no hot water as both machines had broken, and staff would not get hot water from the kitchen. Tables were not being cleared, even though staff were around. The staff were not making any effort to interact with guests. Orange juice was watered down. The beds were very hard, and pillows uncomfortable. No papers evident. I stay in a lot of hotels with work, and because all 3 of my children are at Uni in different parts of the country. Even large places like the Ramadas and Premier Inns were miles better, let alone the places I choose to stay with my partner for a luxury break. This was my first stay at Jury`s Inn and I don`t intend to visit again.

It is reasonable price, clearn and nice place to stay

Price of hotel excellent,directions to it could have been better i.e it`s closer to T1 than i thought.The price of the breakfast was a bit expensive,maybe offer a smaller breakfast at a cheaper cost as some travellers don`t want a big meal before they fly.

This hotel as always was very good, will stay there again on next visit to london. thanks hotel direct.

Thanks to Hotel Direct for confirming the booking was reassurance cannot fault Jurys Inn highly recommended.

Free WiFi would be advantageous.

I have been going for some years now.Always manage to get a rest and rooms are kept well. Good value for money. They are trying with their food but just keep missing the target,pity as its a nice hotel.

bare room no easy chair bed only double hard to find from terminal 123

Spent 2 nights here. We found the staff very helpful and friendly and the room clean and spacious. Although only about 5 miles from Hampton Court, it took 2 buses and 50 minutes to get there but for flying out of Heathrow, it would be ideal.

Accomodation, restaraunt service and food very good, staff very helpful. Reception staff a little less organised we were given key card and details for room already occupied, and on entry visitors actually in the room. Fortunately staff member on level 4 floor corridoor and was able to contact reception and obtain an available room quickly saving us from embarrsment.

Just a short walk from the tube at Hatton Garden... next stop Heathrow.. Great for night before flight stay.

Lovely room, very helpful staff

Comfortable room, hotel easy to find and handy for the underground, liked the card-only access to lifts. Only down side was the hourly-only Hoppa service to terminal 3.

Clean room, comfortable bed, convenient location, limited car parking ... so fine if that`s all you want. But go room only and eat and drink somewhere else! Bar food poor - I`ve had better burgers on the motorway. Basic shortages - even of glasses! Inexperienced management of clueless or poorly trained and inattentive staff. Guy on the next table had a ceiling water leak douche his laptop. Sorry guys, needs a shake up to stay in the real world! Doing simple things well is not rocket science!