food in restaurant needs to be hotter breakfast and dinner

We had a very pleasant stay at the hotel..The only improvement that could have been made for me was a bigger bed. We asked on the checkout on the morning that we left and were told that they were available for £20 extra.. This was not offered on the website when i booked as I would have done it.. Also the staff were hoovering the room nexst dor at 7.45..!!! Very disturbing as we had not any reason to be awake so early.. However all in all a very pleasant stay.. We will come to this hotel again..

I have payed my room in advance and, when I checked in, they could not find my payment in their database. In the end they found it. The next morning, another person at the reception accused me in arrogant way that there was not payment, again!! Also, he was awfully unkind. I will not go there again. If you are planning to go, be aware of the inefficient staff.

Don`t be put off by the hotel being so close to the airport. We didn`t hear a single plane when in the hotel. Watching the planes land whilst in the lounge is a plus. Reception was very helpful and professional. Only negative was the breakfast. The wait was long, the standard poor and the hotplate was rarely replenished. We saw guests asking for refunds because of these reasons. I would still stay at this hotel again

Very nice clean room, everything you needed for on night. Restaurant very friendly, food good and reasonably priced. Had pre booked and paid prior to arrival so very smooth arrival and leaving. Would definitely use Jury`s again.

That`s it

Room was clean and pretty standard. Staff were very polite and the breakfast was GREAT!

Excellent staff very helpful and pleasant. Rooms clean and spacious. Bar food tasty and good value. I would stay in this hotel again.

excellent value, and a very convenient location for the tube, but the most impressive thing, is the unfailing level of courtesy and helpfulness you meet everywhere in the hotel. they are[ or should be ], a model for some of the other [ and more expensive ] lhr hotels.

We have stayed here a few times now, and each time find this hotel just `does the job`, including amazing sound proof rooms, which make it a comfortable stay, despite the proximity to the planes.

Very friendly and competent staff - excellent facilities and very quiet indeed considering how close to Heathrow airport it is located. We are both very happy with our short stay.

Very friendly and competent staff - excellent facilities and very quiet indeed considering how close to Heathrow airport it is located. We are both very happy with our short stay.

staff here excellent and trustworthy. rooms clean and comfortable.

Quiet, clean and comfortable room.

this is a wonderful `3 stars` hotel, it is better than many average 4 star hotels.

The staff in the restaurant were particularly of a high standard. Only negative is that the ice machine on the 6th floor was either not working or was ineffectual.

COMFORTABLE & HANDY FOR THE AIRPORT, STAFF HELPFULL, ROOM VERY QUIET

Hotel exceeded expectations of service, convenience and room standard. Would certainly recommend it to others.

Staff very pleasant and helpfull. Three quarter pull out bed for the kids was a bit of a squeeze.

Was ok, but the service was terrible, the staff barely acknowledged my existence, spoke broken English and wouldn`t even tell me the way to the lifts! The toilet had poo in it and there was no bottled water, I had to drink out of the bathroom tap. Also, there was a connected room with a crack in the door where the man in the other room could see me through it. Glad it was only overnight!

nice clean good food and bar. Please include direction to the hotel using the tube. Will stay there again Dariusz and Bozena from Melbourne

Watch the Hotel Hoppa from Terminal 3 - it doesn`t run after 8pm, and a taxi costs 18-pounds... The hotel is good though - clean, spacious.

The hotel was easy to walk to from the tube although it was not visible, need to find a local for directions or get a very large building removed which sits just in front of it. The rooms were spacious ,clean and had all the basics required for an airport stay. Suggest booking with breakfast as there is nothing in the area to walk out to.Would recommend and stay there again on my next visit. easy bus service into Heathrow also tube.

HAD A VERY NICE STAY

arrrived at 10.55 to be told that food finished at 11 but last orders taken at 10.45 - not good enough for an airport hotel....should be more 24 hour focused

Pub food was very good,Buffet food was poor.

Convienient for airport, bus transfer to all terminals for small cost. Very quiet, clean and comfortable excellent for over night stay before or after holiday. Tube station into central London 5 mins walk away.

the staff couldnt have been more helpful on the reception and in the bar where we had a meal. Room was absolutely spotless. Will stay again.

it would be nice to have a bar of soap in the bathroom. Makes washing in the bath more convenient.

Ultra quiet room, good value considering the location, meal price very reasonable

We thoroughly enjoyed our overnight stay. We had a nice meal at the bar which was reasonably priced. The room was clean and comfortable and totally soundproof. Can highly recommend.

I was pleased to have such a large and comfortable room, and the aircraft noise from the airport outside my window was conspicuous by its absence. Dinner was very good, though the a la carte is a little on the pricey side. Only downside was breakfast, which though plentiful was a bit chaotic and lacked proper bread and cutlery readily available - not worth £9.50!

Perfect location for the airport with no noise (honestly, I did not hear a single plane). Modern, ell appointed hotel with friendly staff. A real relevation from the standard airport hotel offering, you will be happy when you arrive to Jurys Inn Heathrow.