DoubleTree By Hilton London Excel

2 Festoon Way, Royal Victoria Dock, City of London, London, E16 1RH

<< Page précédente

Hotel Direct invite tous ses clients à noter et à donner leur avis sur l'hôtel dans lequel ils ont séjourné.

Pour garantir que l'évaluation est constamment à jour et permettre aux hôtels d'améliorer leurs prestations, la note moyenne des clients que nous présentons correspond aux 100 évaluations les plus récentes.

Note moyenne des clients :

Bon

88% (196 avis)

<<   D'autres avis >>

Avis de clients:

Excellent

19/6/2013

"Excellent."

Avis de clients:

Excellent

17/6/2013

"exellent service enjoyable stay"

Avis de clients:

Bon

24/9/2012

"Clean room, excellent breakfast, attentive service"

This hotel is a bit out of the city but was therefore much better value than a central hotel and it was nice to get away from the hussle and bustle at the end of the day. Good for visits to the O2 and Greenwich or Olympic park.

Avis de clients:

Bon

13/7/2012

"Altho` air conned, not being able to open a window is of a concern, but, do understand re airport."

Avis de clients:

Excellent

28/5/2012

"Excellent!"

Very pleasant staff, clean, airy room... Very easy to Access and great facilities.

Avis de clients:

Moyen

12/4/2011

"remote location not ideal although convienient for the o2"

Avis de clients:

Bon

30/11/2010

"Good value and good quality"

Avis de clients:

Excellent

5/9/2010

"very good for families our room had kitchenette and great views"

Avis de clients:

Excellent

8/12/2009

"only problem air conditioning -too noisy at night- country folk used to the quiet so spoilt a good "

Avis de clients:

Bon

1/12/2009

"Helpful staff, excellent breakfasts, convenient parking"

Small handout walking map to DLR station would be helpful.

Avis de clients:

Bon

16/11/2009

"Would have been excellent except for the buffet cooked breakfast which was luke warm to cold each mo"

Avis de clients:

Bon

1/11/2009

"Clean, very friendly staff, convenient links to city,excellent breakfast,hairdryer in room only prob"

Avis de clients:

Bon

22/10/2009

"Very comfortable bed, but flashing red light on smoke alarm was quite annoying. Noisy air con."

Avis de clients:

Bon

3/10/2009

"No Patio facilities"

It was just a shame that only in September, on a bright sunny day, all your outside facilities, tables & chairs etc had been put away for the winter. Surely this was a little early, bearing in mind it doesn`t take long to do it. Why not wait till Winter has set in !!

Avis de clients:

Excellent

24/9/2009

"ramada hotel"

Very convienient for City travel Dont forget London Dockland Rail can include underground on your tickets missed this on first day . Hotel exelent breakfast good

Avis de clients:

Bon

22/9/2009

" enjoyable stay"

We had an enjoyable stay. The room was clean and comfortable. Although the iron didn`t work it was replaced quickly. The breakfast buffet was excellent and offered plenty of choice. The air conditioning was effective but rather noisy.

Avis de clients:

Quelques problèmes

1/9/2009

"child had total of 12 insect bites after sleeping in bed"

A child in our party was bitten by "bed bugs" a total of 12 times whilst asleep. This was delt with by a room move immediately but as this child is a model and was in London for an important photo shoot it had a massive impact on our stay. The shoot was not a sucess due to red swollen marks all over her body. I had a really hard time getting any form of compensation out of the duty manager and will not be staying at this hotel again !!!!

Avis de clients:

Bon

31/8/2009

"Probably overpriced"

The room was clean and tidy although one of the bedside lights didnt work. We paid to have breakfast included and I think I have tasted better breakfasts in a motorway service station. It was buffet style and food was kept warm under heatlamps. One day the beans hadnt even been cooked let alone left to go cold.

Avis de clients:

Bon

31/8/2009

"Clean room, friendly staff that made us feel welcome!"

would of preferred to not be woken by the cleaner at 9am - never had this in any other hotel, also slight broken bed but apart from that a good stay!

Avis de clients:

Moyen

27/8/2009

"good value incl breakfast, DLR takes time to get there , noisy aircon and uncomfortable bed "

Avis de clients:

Bon

21/8/2009

"-"

the hotel is clean, comfortable, in an interesting location and has friendly staff. We would definitely stay here again.

Avis de clients:

Bon

7/8/2009

"Very helpfull staff, excellent breakfast. Using the sofa bed meant that the room felt very small."

Avis de clients:

Moyen

6/8/2009

"Good for business types"

No real complaints but nothing to shout about either. Staff were all fine room was small but clean. Food was ok.Overall not bad but there must be better! If its worth four stars I would hate to stay in a 2.

Avis de clients:

Quelques problèmes

6/8/2009

"Good but noisy"

The rooms where nice, only problems for me where the 30 pound room deposit and the jet engine air conditioner

Avis de clients:

Excellent

2/7/2009

"-"

friendly clean & comfortable hotel we would deffinately use again

Avis de clients:

Excellent

8/6/2009

"dissapointed that champagne that had been pre ordered for room did not arrive apart from thgat very "

Avis de clients:

Excellent

26/5/2009

"Well worth the money"

great hotel, although a little noisey up to 9pm when the aircraft stop taking off from the City airport but the food in the restuarant was first class, in fact the best I have tasted in a long time

Avis de clients:

Bon

23/5/2009

"good location, next to airport and excel centre. Docklands light railway station. will book again."

food good, but pricey. Room very clean . Very noisy air conditioning

Avis de clients:

Bon

22/5/2009

"great breakfast, plenty of choice and a relaxing atmosphere"

Avis de clients:

Bon

17/4/2009

"Good value for money"

Adjacent to old London wet dock and overlooking London city airport (500M), also a large expanse of water used by rowing clubs. Excellent long distance views and very quiet location. DLR 15 minutes by footpath. London city about 1 hour (3 tube changes). It`s possible to walk around the area due to minimal traffic and extensive footpaths adjacent to the water. Adequate room size, tea coffee etc; although no fridge or minibar. English breakfast recommended with good choice and restaurant overlooks wet dock and river. Free wireless internet on ground floor. 24 hours room service with prices that are good for London.

Avis de clients:

Moyen

8/4/2009

"Feels a long way out of city centre, ok for the price including breakfast. "

breakfast good, Forgot to intially ask for non smoking room but reception staf changed on arrival without any fuss. We couldn`t turn off air conditioning which is rather loud so didn`t get a great nights sleep.

Avis de clients:

Excellent

31/3/2009

"Staff very friendly and went out of their way to be of assistance."

Would stay again.

Avis de clients:

Excellent

26/2/2009

"Very comfortable, great value for money, very welcoming"

The staff were very helpful and courteous, the rooms were very comfortable and spacious with great views, the food and service was very prompt and still hot and overall it was great value for money. I wouldn`t hesitate to stay there again.

Avis de clients:

Excellent

19/2/2009

"-"

Although a little out on a limb for central London the hotel staff and the close proximity to the transport system made this an excellent stay and as a family we couldn`t have wished for a more comfortable stay

Avis de clients:

Quelques problèmes

8/12/2008

"staff christmas party - , building work prevents 4 min walk to Excell, service not good, room good"

The weekend we chose to stay it was the hotel staff christmas party so restaurant not available, children running about, and limited staff to serve guests. The reason to stay at hotel was the convience of walking to excel exhibition centre, but this is not possible until 2010, due to building work you need to take a taxi £6.00 each way.

Avis de clients:

Excellent

25/11/2008

"This is our second time of staying at Ramada Docklands and we will certainly return again."

Avis de clients:

Bon

25/11/2008

"Very satisfied"

Up to expectations - would stay again.

Avis de clients:

Excellent

23/11/2008

"An excellent choice for a quiet getaway."

The service is exceptional, and the hotel is very comfortable. I will of course be looking for a vacancy next time im in London.

Avis de clients:

Bon

16/11/2008

"great service and clean hotel with friendly staff."

Hotel was very good but it was so far out of the city and the surroundings were awful. Station closure on the Saturday did not help

Avis de clients:

Bon

19/9/2008

"9:30pm is too early for kitchen to close"

<<   D'autres avis >>

Conseils

0805 110780
Lun-Jeu: 9am-11pm
Ven: 9am-9pm
Sam: 10am-6.30pm
Dim: 11am- 10pm

Notre système de notation

Les notes et les avis correspondent à l'opinion des clients et ne reflètent pas nécessairement l'avis d'Hotel Direct.

Excellent

Excellent

Bon

Bon

Moyen

Moyen

Quelques problèmes

Quelques problèmes

Mauvais

Mauvais