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Note moyenne des clients :
88% (196 avis)
This hotel is a bit out of the city but was therefore much better value than a central hotel and it was nice to get away from the hussle and bustle at the end of the day. Good for visits to the O2 and Greenwich or Olympic park.
Very pleasant staff, clean, airy room... Very easy to Access and great facilities.
Small handout walking map to DLR station would be helpful.
It was just a shame that only in September, on a bright sunny day, all your outside facilities, tables & chairs etc had been put away for the winter. Surely this was a little early, bearing in mind it doesn`t take long to do it. Why not wait till Winter has set in !!
Very convienient for City travel Dont forget London Dockland Rail can include underground on your tickets missed this on first day . Hotel exelent breakfast good
We had an enjoyable stay. The room was clean and comfortable. Although the iron didn`t work it was replaced quickly. The breakfast buffet was excellent and offered plenty of choice. The air conditioning was effective but rather noisy.
A child in our party was bitten by "bed bugs" a total of 12 times whilst asleep. This was delt with by a room move immediately but as this child is a model and was in London for an important photo shoot it had a massive impact on our stay. The shoot was not a sucess due to red swollen marks all over her body. I had a really hard time getting any form of compensation out of the duty manager and will not be staying at this hotel again !!!!
The room was clean and tidy although one of the bedside lights didnt work. We paid to have breakfast included and I think I have tasted better breakfasts in a motorway service station. It was buffet style and food was kept warm under heatlamps. One day the beans hadnt even been cooked let alone left to go cold.
would of preferred to not be woken by the cleaner at 9am - never had this in any other hotel, also slight broken bed but apart from that a good stay!
the hotel is clean, comfortable, in an interesting location and has friendly staff. We would definitely stay here again.
No real complaints but nothing to shout about either. Staff were all fine room was small but clean. Food was ok.Overall not bad but there must be better! If its worth four stars I would hate to stay in a 2.
The rooms where nice, only problems for me where the 30 pound room deposit and the jet engine air conditioner
friendly clean & comfortable hotel we would deffinately use again
great hotel, although a little noisey up to 9pm when the aircraft stop taking off from the City airport but the food in the restuarant was first class, in fact the best I have tasted in a long time
food good, but pricey. Room very clean . Very noisy air conditioning
Adjacent to old London wet dock and overlooking London city airport (500M), also a large expanse of water used by rowing clubs. Excellent long distance views and very quiet location. DLR 15 minutes by footpath. London city about 1 hour (3 tube changes). It`s possible to walk around the area due to minimal traffic and extensive footpaths adjacent to the water. Adequate room size, tea coffee etc; although no fridge or minibar. English breakfast recommended with good choice and restaurant overlooks wet dock and river. Free wireless internet on ground floor. 24 hours room service with prices that are good for London.
breakfast good, Forgot to intially ask for non smoking room but reception staf changed on arrival without any fuss. We couldn`t turn off air conditioning which is rather loud so didn`t get a great nights sleep.
Would stay again.
The staff were very helpful and courteous, the rooms were very comfortable and spacious with great views, the food and service was very prompt and still hot and overall it was great value for money. I wouldn`t hesitate to stay there again.
Although a little out on a limb for central London the hotel staff and the close proximity to the transport system made this an excellent stay and as a family we couldn`t have wished for a more comfortable stay
The weekend we chose to stay it was the hotel staff christmas party so restaurant not available, children running about, and limited staff to serve guests. The reason to stay at hotel was the convience of walking to excel exhibition centre, but this is not possible until 2010, due to building work you need to take a taxi £6.00 each way.
Up to expectations - would stay again.
The service is exceptional, and the hotel is very comfortable. I will of course be looking for a vacancy next time im in London.
Hotel was very good but it was so far out of the city and the surroundings were awful. Station closure on the Saturday did not help
Conseils
0805 110780
Lun-Jeu: 9am-11pm
Ven: 9am-9pm
Sam: 10am-6.30pm
Dim: 11am- 10pm
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