Overall good stay. staff very friendly.

We enjoyed staying in the Latin quarter. Although the Hotel is a few minutes walk from the metro station we did not find this a problem, lots of nice shops and cafes on the way. It is part of the Best Western chain so it is pretty standard for the price range. Although the room was small it was adequate and clean and we appreciated the toilet being en suite but also separate from the bath/shower/sink. Breakfast was good, lots of choice for a continental breakfast. The breakfast room is in the basement but is nicer than it looks on the website picture. The minibar/fridge in room was a welcome surprise. Chap on reception happy to talk to us in English and polite enough to nod and smile at our attempts at French. We enjoyed our stay hope you do too.

Location is pretty good for notre dame and stuff. Staff were always helpful and friendly. Great price at a short notice also..

Very clean and organised and very helpful even had extra pillows in the cupboards only grumble was the mattress in our room was lumpy on the double bed which gave me backpain throughout my stay. would recommend it to freinds. Restruants in this area are very poor quality food wise , and we did dine out a lot ,not what we expected from Paris. Eaten better at Tesco ready meals chilled counter

Friendly staff, comfortable enough room. A few annoying hiccups though - building work at strange hours, a shower that half flooded the bathroom each time you used it, a couple of lift breakdowns, satellite tv that didn`t get half the channels promised, and a broken bedside lamp that was reported but not even touched during our 4 day stay. Otherwise quite conveniently situated, and a simple, but nice, breakfast, plus it had The Guardian.

Despite having booked the Serotel Lutece months ago they were unable to accommodate us. Arriving mid morning after an early flight we left our baggage and went off to explore Paris with instructions to return any time after 2.30pm. Arriving back at 5pm we were then informed that they had problems with our room (another couple were experiencing the same problem) and that they were arranging for us to stay at another hotel! There was no mention of this when we arrived in the morning, but there was a very large school group checking in at 5pm. No negotiation possible. No explanation of what the problem was. We were offered the Hotel Cardinal which turned out to be fine, tho no lounge and no separate dining room. Obviously I can`t comment on the Serotel Lutece, not having got further than reception.

Room was a little cramped, but it was clean and the staff were pleasant and helpful.

Rooms basic with no frills -- clean but small. Helpful staff and welcoming. Excellent continental breakfast (no cooked option). Right on the 21 and 27 bus routes which take you to the centre (Notre Dame, Louvre, Place de la Concorde, Printemps, Galerie LaFayette etc etc). Nearby Metro station for the rest of Paris. Rue Mouffetard nearby with market, shops and lots of good restaurants. Not a luxury hotel but well placed for a visit of up to a week.

good position to stay at for the latin quarter, clean hotel but some of the service could be improved. Small things like tea/coffee in the room etc. More a good 2star than a three star, a little over priced for what you get