Hotel Direct invite tous ses clients à noter et à donner leur avis sur l'hôtel dans lequel ils ont séjourné.
Pour garantir que l'évaluation est constamment à jour et permettre aux hôtels d'améliorer leurs prestations, la note moyenne des clients que nous présentons correspond aux 100 évaluations les plus récentes.
Note moyenne des clients :
93% (1243 avis)
Highly recommended, nothing was too much trouble. Thanks
Fabulous hotel. Perfect location, staff very friendly and helpful and breakfast was lovely. Rooms very comfortable and clean. Would definitely stay here again.
Although quite expensive the Royal Horseguards is a superb hotel which is extremely well situated on the Embankment .Staying there is always a special treat!
Staff were brilliant and facilities excellent
The hotel was amazing it was for my partners 30th birthday we was given an upgrade and she was made to feel very special worth every penny
Not a massive room but very clean with excellent bathroom, air conditioning etc. And the view? Out of this world. We were on the 5th floor overlooking the Thames, the London Eye and the Shard - what more can you want. And it`s right next door to the Golden Jubilee Bridge and less than 100 yards from the theatre!
In order to attend the Service of Remembrance at the Cenataph, Whitehall, we chose to stay at the Royal Horseguards Hotel. A very comfortable, clean room, the staff were exceptionally helpfull, polite and made us very welcome. We will certainly stay there again, and would recommend this hotel to all our friends. First Class.
Hotel and staff are amazing BUT we had a dreadful time due to the next door occurrence when they were smoking.. this happened circa 4 times throughout the night and morning and to top it all we were woken up by talking and smoking at 1am in the morning and then loud snoring 6am.. it was really disappointing and was a celebration for my wife birthday..
This hotel is beautifully appointed. Our room was spacious and the bathroom had both bath and shower which was lovely. The only down side was that our room looked out on to an interior brick wall which made the room very dark. However, the bed was very comfortable and the room was lovely and quiet. In addition, this hotel is very central to all the main attractions.
We enjoyed our stay, we found that all the staff were very pleasant and helpful. The sevice was excellent and the food was delicious. We have no complaints.
Despite being given the wrong key on check-in and finding ourselves in someone else`s room and the fire alarm going off at 7.45 am on Sunday morning, we enjoyed an excellent stay.The staff were courteous and extremely helpful. We thoroughly enjoyed the ambience of the hotel and appreciated all the little touches to make our stay comfortable. The breakfast was excellent. Thank you very much. We would certainly love to come and stay again.
Excellent staff. Very professional and courteous at all times. Nothing a problem. Second visit to hotel and would come again.
Great location and beautiful hotel with charm.
A very Warm welcome by all the staff on arrival to a perfect hotel in a perfect location. We stayed for a special occasion and the hotel put us a little surprise in our room! Nice touch royal horseguards and thank you. We will definitely return, it`s worth spending that little bit more and getting a river facing room, the view is fantastic by day and breathtaking by night. Highly recommended
Nice design, calm and elegant.
Good service and good food.
The hotel is old, but very nice and well-kept; its interior and furniture is very `"posh", the rooks have different sizes but the two we occupied were of good size and had amenities such as flatscreen tv, hair dryer (curiously located inside the desk, away from all mirrors), towel-warmers (watch out - these get very hot, I actually burned myself on ours). The breakfast buffet was good, there was a large variety of things from cereal and fruit to scrambled eggs (which were a bit too liquid) and very tasty sausages. The coffee wasn`t very good, same with the sirloin steaks we ordered later that evening at dinner. They were expensive, but the meat was quite stringy and did not match the price. The patio outside the restaurant is wonderful to sit when the weather plays along.
Fantastic stay. Fabulous room, wonderful staff and excellent food.
Friendly welcoming staff. Amazing service and clean comfortable room.
The experience was lovely that it has prompted us to consider an annual visit and stay in town. Bob
Great location, friendly staff, amazing hotel, can`t wait to go back again.
Hotel generally good however disappointed with room felt on 9th floor a bit like being in the attic view from only window of brick wall which was about two feet away expected better as we booked and paid sometime ago and have stayed there before. Did ask if we could change room but there was no alternative. Must say your booking arrangements collection of tickets went very smoothly thank you.e
Staff, room, bar...... 5*!
The view from our deluxe double room was awful. The hotel deducted the cost of breakfast for one day. When we book again we would like a river view.
The staff and service were excellent as was the location being situated within a couple of minutes walk from Embankment and Charing Cross. We had an excellent lunch on arrival on the terrace but sadly our room did not live up to expectations as we had no natural light; the window had been opaqued to hide the fact that your view was a brick wall. We also found it difficult to sit at the dining room tables due to the design of the pedestals.
Staff were wonderful. Particularly concierge staff. However the door to our balcony xid not clse and we had a very disturbed nights sleep with street noise, garbage lorries etc. It was a clealry a maintenance issue. pity as we would jope to return as service and hotel ambience were wonderful.
Very clean, comfortable and spacious room with good en suite facilities. It was worth paying the extra for a river view room overlooking the Eye and other skyline features. The staff were extremely friendly and helpful. We never ate here but enjoyed drinks at the bar with friendly and chatty staff. It`s about 10 - 15 minutes from the palace, 5 minutes from parliament and only 3 minutes from Dave`s pad so it`s ideally located to explore.
Upgraded to a delux room (501). Comfortable double bed, pleasing decor, clean room and bathroom but no natural light. Windows blacked out relying on electric lights, the only down side to the accommodation. Have stayed at this hotel borfore and would recommend for anyone wanting a quiet get away in an area which is only minutes from tube stations and city centre.
Perfect location, excellent staff, immaculate rooms, very well looked after. Couldnt have asked for anything better. Would definitely recommend this hotel.
We`ve had a fantastic time. A big thank you to all the staff, very polite and helpful
Exceptional can not fault it in any way and we cant wait to come back again
Very welcoming. our room was beautiful. situated in a great location. Will defintely like to stay again!
Conseils
0805 110780
Lun-Jeu: 9am-11pm
Ven: 9am-9pm
Sam: 10am-6.30pm
Dim: 11am- 10pm
Notre système de notation
Les notes et les avis correspondent à l'opinion des clients et ne reflètent pas nécessairement l'avis d'Hotel Direct.