Lovely hotel, courteous staff, excellent position for all attractions.

Beautiful hotel, good size room, lovely large and very comfortable bed, staff lovely and very helpful. Only downfall, bar and restaurant prices too high for our budget but it was nice to stay in a 5* hotel .

Fantastic hotel . Beautiful interior and fantastic location. Extremely polite and helpful staff.

Shame about the noise. Will not return to hotel in future.

Stayed at Royal Horseguards on a theatre break. The hotel is beautiful both inside and out. You feel like youve gone back in time although the rooms are so immaculate it feels as though you are the first guest to stay there. The location is perfect, right on the thames with amazing views and backing onto downing street. The room we were in had a tv in the bath and a light up wardrobe with lovely bathrobes and a complimentary minibar. A couple of small negative points: I called down to ask for milk and sugar and some cotton wool pads and reception said they would send some up. This didnt arrive and I did not get a call to say it wasn`t coming, I fell asleep waiting. The telephone rang early in the morning which woke me up, it was an early wake up call which I didnt request. I also got an early knock on the door from housekeeping trying to get in and clean which is not acceptable. Other than that it was a lovely stay

Service at front desk good. Housekeeping poor we were criticised for not reserving a twin room. We had. Not a 5 star hotel. Lacking in some areas.

On arriving early my wife unfortunately was unwell. All hotel staff were very understanding and accommodating in their care, for which we were both appreciative of.

Amazing hotel. Staff were fabulous and very helpful. Very luxurious, bedroom was amazing. Booked an advanced executive room and was upgraded upon arrival to a city view! Just wish we could have stayed longer to enjoy the hotel facilities a bit more! Will definitely be back for another visit and a longer stay.

Chose the 5* hotel as it was a 50th birthday present for my husband. Staff great but room disappointing. No natural light window boarded up. Thought I`d try bath with tv, tv picture not great and speakers didn`t work. Soft lighting in bedroom but none in bathroom. Only supplied with 1 dressing gown, as only here for 1 night didn`t bother chasing another as we were at theatre til late. I wouldn`t rate as 5* have stayed in 5* around the world and expected more.

This is a delightful hotel - only slight issue is they have very little choice for vegetarians on the dinner menu. Everything else was perfect.

Really enjoyed our stay definitely will come back

We stayed at the Royal Hourseguards Hotel which was superb. We were greeted by the concierge at the entrance of the hotel who was very helpful and looked after our luggage whilst we checked-in and was also helpful in directing us to the nearest car park. The hotel was lovely and warm with its natural log fire and relaxing seating area. Our hotel room was also very nice, very clean and the bed was very comfortable.

Superb location, elegantly appointed and delightful staff who were willing to smile and serve.

After original mix up on room offered upgrade and met my needs and expectations.

We loved this hotel and its location,we had the deluxe room which is basically their cheaper rooms,there was no view from any windows as the glass was frosted and I guess looked out onto a unsightly courtyard but that`s just a assumption as the windows didn`t open and you could not see through them,the room was still very nice but in hindsight would have payed more for a window I could see out

Fabulous time show and hotel

Our room and bathroom were lovely, very clean and spacious. It would have been nice to have a window we could actually see through (room 810) but as we were only there overnight it wasn`t too terrible. Overall, we were very impressed with the hotel and would definitely stay there again.

Fantastic hotel in a great location staff were wonderful had a meal in the restaurant food was excellent nothing was too much trouble would definitely recommend this hotel

Excellent room and service extremely helpful and friendly staff

Very good hotel in an excellent location near to the river and threatreland. It has a lot of history and good facilities.

The hotel is stunning and staff very helpful the room we had was very luxurious and had a very comfortable bed.

Top class hotel, very enjoyable stay. The staff are extremely helpful, the location is spot on.

Very friendly staff. Excellent afternoon tea. Great location view of the river and the London Eye.

The hotel was clean and beautifully decorated. The staff were extremely polite and helpful especially the doorman. The room was lovely and the bed extremely comfortable. I would highly recommend to all my friends.

The staff were attentive but discrete. The room was well equipped and clean. There were some issues with the room but they were more to do with the fact that the Hotel is showing its age. Breakfast was excellent a massive rage of choices. Something for everyone.

Hotel excellent staff very helpful - rooms clean and comfortable and location was close to Big Ben and Buckingham palace

This hotel was outstanding. From greeting to booking out we could not fault this hotel. Luxury at its best

Friendly helpful staff and very comfortable room. Tiny negative: the lid of the teapot fell off or shut when filling with boiling water, it needs scrapping. We would not hesitate in booking again

lovely rooms, great staff, beautifully appointed, wonderful location

Been a few times before and are still amazed at the value you get

Lovely room, comfortable bed.

Staff were friendly and helpful. Excellent facilities and good food. Breakfast purchased separately on arrival as we had booked room only.

Booked in advance for husbands birthday, when made booking specifically asked for a hotel that we can park as do not do underground and will be driving into london. Was stated £38 to park in car park near by or £50 for valet to take car. To which i agreed on the valet. Offered to pay but no you pay the valet when you get there. Two days before leaving had email confirmation about hotel etc, i rang the hotel to see if i needed to allocate car park space and was told no you can park in car park near by or pay valet £110 as you can imagine my horror... Obviously when booked 4 months ago it was spring? winter now the peak of summer more than double the price... Terrible really. Rooms clean bed comfortable. hotel situated in good area. Didn`t let it ruin our stay as booked theatre tickets so parked in local car park..