The Clermont London Charing Cross

The Strand, West End, London, WC2N 5HX

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Hotel Direct invite tous ses clients à noter et à donner leur avis sur l'hôtel dans lequel ils ont séjourné.

Pour garantir que l'évaluation est constamment à jour et permettre aux hôtels d'améliorer leurs prestations, la note moyenne des clients que nous présentons correspond aux 100 évaluations les plus récentes.

Note moyenne des clients :

Excellent

91% (3356 avis)

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Avis de clients:

Excellent

20/4/2016

"Night in the Strand"

Friendly, helpful staff and well-appointed, quiet accommodation made for a most enjoyable stay. We would certainly use this hotel again.

Avis de clients:

Excellent

19/4/2016

"amba hotel,superb"

stayed in a good few hotels in central london ,and this at the time is definitely one of the best, great staff complimentary mini bar, soft drinks ect, recently refurbed, and cool bars.

Avis de clients:

Excellent

16/4/2016

"excellent service.spotlessly clean.staff friendly. ideal location"

Excellent service, room and staff. Would not hesitate to recommend hotel, free mini bar, use of bath and slippers. Breakfast, meals a bit pricey,

Avis de clients:

Excellent

10/4/2016

"Cannot be faulted "

Absolutely brilliant , took my partner for her birthday , hotel gave us an upgrade as well as chocolates , wine and birthday cake . Staff are all so helpful and friendly , without doubt if I go to London again this is where I will stay . Also it is in a perfect position for all the usual attractions . Thank you to all the staff for making it a memorable stay .

Avis de clients:

Bon

10/4/2016

"Very friendly rection staff bedroom good but london rating very convenient situation for venues"

Avis de clients:

Excellent

19/3/2016

"Best hotel I`ve ever stayed in"

I brought my nana to this hotel and she was a bit worried as she had stayed hear a few years ago and hadn`t liked it. However we we both absolutely blown away by how beautiful this hotel was. The staff were so attentive and from walking into the reception couldn`t do enough for you. The rooms were beautiful with a fantastic bathroom and comfortable beds. Free mini bar and affordable delicious room service. Quite honestly couldn`t praise this hotel enough.

Avis de clients:

Excellent

13/2/2016

"Beautiful hotel, accommodating staff, fantastic location, the comfiest beds!"

From the moment we arrived we were treated like their most important guests ever. We had booked 2 twin rooms one with disabled access and thoughtfully so that both rooms were on the same floor we were given a free upgrade to a junior suite - without asking! I cannot praise the staff highly enough and the fuss they made of my elderly mother who was celebrating her 83 rd birthday. The disabled suite was beautifully done and although had all the aids required did not feel at all institutionalised. Highly recommended.

Avis de clients:

Excellent

17/1/2016

"Excellent hotel"

Stayed in a few round the world and they could take a leaf out of this hotels book. It`s always the little things that nag. But the nespresso free unlimited wifi and a tablet full of info and working was a great touch. Certainly be back.

Avis de clients:

Excellent

9/11/2015

"Warm friendly & helpful staff. Hotel standard excellent. "

Avis de clients:

Excellent

19/10/2015

"very comfortable,ideal for tube,buses,and central london"

Most helpful staff, and upgraded room to executive room with no charge,when a slight change in requirements was rewuested

Avis de clients:

Excellent

18/10/2015

"Clean, quiet, great staff and service, and real milk in fridge!"

Avis de clients:

Excellent

5/10/2015

"Superb and very relaxing hotel"

Avis de clients:

Excellent

14/9/2015

"Characterful hotel, friendly staff, very clean and well maintained. "

Avis de clients:

Excellent

13/9/2015

"Lovely!"

Friendly staff, really lovely room, excellent all round!!

Avis de clients:

Excellent

24/8/2015

"beautiful hotel"

brilliant base for getting to most London sites and attractions. Friendly staff, clean, comfortable and surprisingly for London quiet rooms. We will go again

Avis de clients:

Excellent

24/8/2015

"Quirky and fun"

This hotel was lovely and clean, having recently been refurbished. Quirky, meandering hallways, John Cleese look-a-likes screaming in the restaurant and the best shower of any hotel I`ve stayed in, in England. Great access to Charing Cross station and seconds away from Trafalgar Square. AND, everything in the mini-bar was included.

Avis de clients:

Excellent

10/8/2015

"A First Class place to stay."

We always choose to stay at the Amba Charing Cross hotel if we can when visiting London on a mini-break The staff are welcoming and attentive, and you know that you will be well looked after.

Avis de clients:

Excellent

9/8/2015

"Wonderful staff, great hotel"

Bought this package as a gift for my brother and his partner. He was delighted, said hotel was great and nicest hotel staff he`s ever met. Service was fantastic and staff could not have been nicer or more helpful Booked this package through hotels direct and think that it was very good value for money

Avis de clients:

Excellent

4/8/2015

"Location and service exceptional."

Avis de clients:

Excellent

21/6/2015

"-"

Very nice - great in room coffee :)

Avis de clients:

Excellent

2/6/2015

"Excellent luxury hotel in the heart of London"

As a London hotel fairly high in the price range I had high expectations. It didn`t disappoint. The room, the food, the service and the friendliness and helpfulness of the staff all were first class. I enjoyed my stay immensely.

Avis de clients:

Excellent

17/5/2015

"comfortable and central, amazing staff"

Very nice and comfortable hotel with quiet rooms, great bathrooms and staff who greeted us like long lost friends. Well done, service as it should be.

Avis de clients:

Excellent

20/4/2015

"Wow"

Fantastic from room facilities to the staff. Wonderful

Avis de clients:

Excellent

1/4/2015

"-"

Very helpful friendly staff. Room well equipped and clean. Would have preferred to have been in main hotel and not Buckingham Wing but hotel in general excellent

Avis de clients:

Excellent

15/3/2015

"Excellent Hotel"

Excellent Hotel with very frendly Staff , Excellent room accomadation very clean and well looked after

Avis de clients:

Excellent

14/3/2015

"Great hotel excellent location "

One of the friendliest hotels I`ve stayed in in London, staff are very friendly the hotel is within a ten min walk from Covent garden and most theatres it is very central just a two minute walk from Trafalgar square, the breakfast is very good, the rooms are of a good size and the beds are very comfy would highly recommend this hotel.

Avis de clients:

Excellent

9/2/2015

"Excellent hotel and staff in a great location."

The hotel was excellent value for money in a great central location. We were upgraded to a deluxe suite which included a full English breakfast, use of the Amba lounge and a complementary mini bar in the room. The staff made you feel very welcome upon arrival and left a bottle of wine and a card in the room for my wife`s birthday. We will definitely be staying at the Alba the next time we return to London.

Avis de clients:

Bon

7/2/2015

"Excellent reception and attitude"

We did have two comments to make on the room that we had. We gave these comments to the hotel and I feel sure that they will rectify. Incidentally you did mislead us in that you said we would pay extra for breakfast, when in fact the room that we had the breakfast was complimentary as was the mini bar and the use of their executive room with free coffee and drinks; which we were able to make good use of.

Avis de clients:

Excellent

1/2/2015

"excellent value for money"

We were upgraded, room was wonderful with dressing gown, slippers, hairdryer, iron and free mini bar, lovely bathroom. Will definitely stay there again, it was central, ideal for theatre

Avis de clients:

Excellent

23/1/2015

"Charing Cross"

Exceptionally friendly and helpful staff. A very comfortable room with welcome added touches such as bath robes & sheets rather than bath towels, a free mini-bar, plus sockets for all types of technical wizardry.

Avis de clients:

Excellent

22/12/2014

"Fabulous"

I booked this hotel as an early Christmas present for my daughter primarily for its great location and I could not have been happier. From the moment we arrived in reception the staff could not have been more welcoming. It was only 10am but our room was available and a very helpful porter showed us to it. The room was absolutely lovely with a complimentary mini bar and an ipad for our use. On check out we were asked if we would like a drink of either mulled wine or sparkling which was a lovely end to our stay. I will definitely be returning some time soon.

Avis de clients:

Excellent

16/12/2014

"Excellent Hotel"

Avis de clients:

Excellent

8/12/2014

"brilliant!!!"

This hotel is the best I have ever stopped in. We arrived at the hotel 3 hours early but they still managed to get us into a room straight away which by the way was amazing, lovely and clean. At arriving at the hotel they asked us what the reason was for visiting London, I told them it was a surprise for my girlfriend as it was her birthday. When we entered the room on the evening they had left my girl friend a birthday cake and a card. I really couldn`t ask for anymore they was amazing. Would definitely recommend to anyone.

Avis de clients:

Bon

7/12/2014

"Friendly staff and great location "

Only issue was the shower door didn`t fit properly, so water got onto the bathroom floor! Bit of a hazard. Also the maid tried to get into the room twice in the morning 8:45 and 9:15!!

Avis de clients:

Excellent

24/11/2014

"whilst our stay was wonderful we had problems trying to find our room as we were in the new wing the"

directions were terrible for a one nighter,you had to go up a lift -down a lift a nightmare, also the main staircase had wonderful Christmas decorations on the handrail , but no handrail any more???? all right going up, ,not going down other than those two niggles perfect stay well done.

Avis de clients:

Excellent

16/11/2014

"Couldn`t fault this lovely hotel"

My wife and I do not often leave reviews, but having experienced a fantastic stay at the Charing Cross, we felt we must in this case. From start to finish the staff were incredibly courteous, offering more than i would expect. The recently refurbished room was spotless, well equipped and even had an ipad for us to use. Without my mentioning, the hotel picked up that my birthday fell over the period we were staying, and had a complimentary bottle of sparking wine delivered to our room, along with a birthday cake!! Needless to say we will certainly visit again when next in London.

Avis de clients:

Excellent

6/11/2014

"-"

Fantastic hotel. Brilliant location right next to Charing Cross station. All the staff were very friendly & helpful. Great to get an upgraded room with access to the vip lounge!

Avis de clients:

Excellent

5/11/2014

"Brilliant! "

Rooms, service and staff all first class - just don`t book it in conjunction with Evita!!!!!

Avis de clients:

Excellent

28/10/2014

"Wonderful Hotel "

From the time we arrived the staff were just charing and couldn`t do enough for you. Even when we had a problem with room service the staff went out of their way to put everything right which they did in such a way that they turned this into a positive. The location is brilliant for all the attractions of London being within easy walking distance. Fantastic hotel, with fantastic staff, in a fantastic location - we will certainly be staying here again.

Avis de clients:

Bon

27/10/2014

"Good Central Hotel with friendly staff"

Room very nice size. Bathroom had knob missing on the heated towel rain, toilet seat loose and around the shower door grouting missing.

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Conseils

0805 110780
Lun-Jeu: 9am-11pm
Ven: 9am-9pm
Sam: 10am-6.30pm
Dim: 11am- 10pm

Notre système de notation

Les notes et les avis correspondent à l'opinion des clients et ne reflètent pas nécessairement l'avis d'Hotel Direct.

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Bon

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