Had a lovely shower

Good value for money 4star rating Maldives up to it. Breakfast was reasonably priced and good. Room very clean and shower excellent. Beds comfortable. Would consider staying in future. Concierge was really helpful and knowledgeable.

hotel and room very clean would stay again

Excellent, spotlessly clean and staff very helpful

This is the best hotel I`ve stayed in everything is top class

Excellent location; wonderful staff; lovely clean, comfortable room. Just one (very minor complaint), we were on the second floor and there was a door banging constantly from early morning, we think probably in the kitchen as it sounded like a swing door with no closer on it. Would definitely recommend the hotel and will certainly stay there again.

We have just returned from a weekend at this hotel to celebrate my husbands 40th Birthday. The hotel surpassed my expectations. The staff were so friendly, welcoming and helpful and went out of their way to make the stay special for us including leaving a cake in our room for my husbands birthday. The hotel itself is very clean, fresh and tastefully furnished. We enjoyed wonderful views across the gardens and were well located to explore London. Highly recommend this hotel and we will definitely go back!

Great location, great rooms with an excellent view, friendly helpful staff.

Executive double room was very nice and a good size, staff were at-tentative, polite and helpful. However the food in the brasserie was terrible and the breakfast was average and very dis-organised. Good location for Hyde Park, Albert Hall etc and a handy Waitrose in the adjoining petrol station for snacks and drinks (only enough teabags for 2 cups in the room).

Standard room small but very clean. Staff at reception were very nice. Chef and crew were very nice and accomodating also.

good hotel, staff very helpful and friendly, rooms well decorated and clean. 2nd stay at this hotel, would return. A fridge in the room (618) would have made it even better!

We stayed at this hotel for one night as we were going to a concert at the Royal Albert Hall. We were delighted with every aspect of our stay: the friendliness and helpfulness of the staff (first rate); the quality and cleanliness of our room and the tasty and plentiful breakfast. Amazing value in the heart of London. TOTALLY recommended.

Great to have a car park in central London. Wonderful service in restaurant at lunch time although menu limited. Breakfast superb. Air conditioning sysetem worked well so could keep window closed to avoid the traffc noise. Very convenient for tube and walks in Kensington Gardens

room was very nice and staff were helpful and cheerful. Would stay there again

The staff were friendly and helpful but the room was tiny! Barely enough room for the 2 of us to move around and forget trying to open a suitcase while in it! Other than that, comfortable and quiet and easy access by bus and tube to Oxford Street.

Room fine, if small. Very clean and nicely appointed though. Food was very overpriced, cold and poor. 12.5% service charge for poor service from a waiter who was inattentive and slow. Didn`t even clear our plates at the end, we left after growing tired of waiting. Breakfast was lovely which somewhat redeemed it. Good location. Think would have been fine if we hadn`t eaten a meal there.

very clean and well run hotel

Two small comments; 1)The doors to the corridor on the eighth floor slammed shut and so were very noisy when a lot of guests were moving in or out. 2) The shower tray was treacherous to stand in when soapy wet. A mat should be made availble in the room not only on request.

Great view. Friendly and helpful staff. Clean and comfortable rooms..no real downside at all..many many thanks.

the hotel is of a good quality and is tastefully decorated and better than some 4* london hotels I`ve stayed in. however the room was quite small with very thin walls. good value for the big discounted price £90, but wouldn`t consider it if paying the rack rate.

Lovely and clean rooms Staff exceptionally helpful and nothing was too much trouble

great location across road from park and so clean and friendly very modern

The hotel was excellent. The staff were very helpfull and attentive. The room was clean and spacious and the staff upgraded our room as it was my girlfriends birthday. Also the duty manager on finding out about the birthday left a cake in the room. Lovely suprise, and shows attention to detail that would make me specifically look for this chain of hotels in the future. Great views of the london skyscrape from our room on the 9th floor.

We enjoyed stay and found the staff very friendly and helpfull. Will definately be back

Very friendly and helpful staff, very clean room and good facilities.

Don`t be put off by the garage outside. The hotel and staff are all excellent. Worth 5* not the 4 it has.

We stayed here as it was convenient for a visit to the Albert Hall, we walked there in about 30 mins. The room was small but clean & comfortable with a 5 foot double bed. We loved the large walk-in shower. We didn`t use the restaurant but all the staff we came into contact with were very pleasant & helpful. We would stay here again.

We had a lovely time at the hotel. The staff were very friendly and helpful. The rooms were lovely and the views of Hyde Park were amazing. We will visit the hotel again. No question.

Would not use Hotel Direct again. Room was found in Hyde Park Thistle Hotel. The staff there were wonderful, especially Manager John Murphy. Hotel was spotless and food was excellent. Would certainly stay at The Thistle Hyde Park again and again.