Fantastic, plush and lovely welcoming staff. Would definitely stay again

Grime in bathroom. Shower toilet door not working. No bin liner in bathroom rubbish bin

When we got here they had made an error with our room but it was resolved straight away and we were upgraded to a suite at no extra charge. The staff were very friendly and efficient too. The room was spotless and well equipped. I would stay here again.

Great service. Lovely clean room with everything we needed. Excellent breakfast with views over Thames.

Lovely hotel, friendly staff, nice food in an axcellent position, would stay again on my next break

Lovely hotel Staff polite friendly very helpful very satisfied and recommend to allThank you

Staff so very friendly, great location, clean, lovely hotel

Lovely hotel and staff

This is the 2nd stay at the hotel of which I think the changes made to the lobby are fantastic next time would like a room with river view as both stays we have had a less then desirable views or at least offered the chance to change/upgrade where possible

Lovely hotel over looking the Thames staff very friendly and helpful the hotel was very clean and impressive on arrival you won`t be disappointed

Could not fault the hotel excellent location rooms lovely and breakfast delicious

Beautiful location, friendly staff, comfortable and stunning room, good breakfast. Everything was perfect

Good location. 5 mins walk to Vauxhaul station. There`s no parking at the hotel, but we found underground parking about 3 mins away, but we had to book in advance. It was at the Accor hotel on Lambeth Road

Booked for my husbands birthday, excellent service, room, breakfast etc. Hotel even gave us a bottle of prosecco to help celebrate, highly recommend staying here.

Hotel very good

Would definitely recommend this Hotel nothing was too much trouble for the staff they went out of their way to help you meals were second to none definitely go again

It would have been good if there had been a few more choices for snacks,desserts and soft drinks in the bar.

Only thing there was a panel missing in bedroom which didn`t look good but apart from that a great hotel

If there was a very good category then this hotel would fit that. Relatively easy to get to via the Victoria line to Vauxhall, then with in a gentle walk to Westminster Pier or if you are okay then a walk along the Embankment round to Tate Modern, it took us 40 minutes. Staff were attentive, the room was very good, the bathroom very clean and well appointed. Breakfast was the only slight let down. They serve this on the first floor with superb views of the river and Westminster but the tables are low and for anyone tall it is uncomfortable. The cooked breakfast was not quite warm enough and they were slow to replenish the milk and orange juice. The serving staff were very efficient, they even cleared our plates by mistake when we had gone for the pastries!!

Lovely hotel....great rooms and very friendly helpful staff. Breakfast amazing. Great location for sightseeing. Definately stay again.

Staff were helpful and friendly room was spacious and very comfortable breakfast was good quality and view from restaurant very pleasant.

My fathers 60th birthday surprise and you were able to provide complimentary sparkling wine and chocolates on request which was a lovely touch, the only niggle was that the shower could do with retiling and the grout was a mouldy and a little off putting. Otherwise we visit the hotel every year and is always an enjoyable experience.

Terrible view ie. rooms in hotel next door. We weren`t offered the chance to upgrade to river view. Breakfast wasn`t up to much and cold.

Check in was delayed by one hour, had to rearrange dinner plans

Apart from the fact that our room was not ready when we arrived at 3.00 ! everything else was very good .A well placed hotel , customer service excellent, no noise, good facilities, will recommend

The best, views, food ,service, shower, bed, food, clean, near bus stop, near tube

Bathroom dirty bedding stained toilet has brown stains looks disgusting

Excellent,perfect,stylish service was exeptional Definitely recommend this place for a perfect weekend away

Very nice location, 5 min walk from Vauxhall tube right on the Thames. Our first room wasn`t very clean and had a terrible view of other rooms and the ventilation system, we asked to be moved and did so with no problem to a nicer room with a small view of the Thames. Comfortable rooms, quite basic but everything you need. Breakfast was lovely, staff very friendly and helpful and I think we would stay here again providing we had a decent view room.

Both my wife and I would like to thank you and your staff for making our 50th Wedding Anniversary such a memorable occasion. Your staff were ALL very helpful, nothing was too much for them and the fact that you not only `upgraded` our room but you also were thoughtful enough to provide us with a complementary bottle of wine but also a greeting card. We will have no hesitation in recommending your Hotel to our friends. Keep up the good work and we hope to visit you again soon.

The view along the river was an additional bonus.

Fantastic, beautiful room and amenities, hotel staff were professional & courteous, haven`t left yet but felt I had to leave feedback now, looking forward to having breakfast. Highly recommend this hotel